Implementation of a non-compliant product recovery area as strategy to reduce costs
DOI:
https://doi.org/10.63728/riisds.v5i1.255Keywords:
Non-conforming product, cosmetic defect, continuous improvement,, productivity, qualityAbstract
Through this project the implementation of an area for the recovery of non-conforming product is carried out, that is, it is wanted to recover all the possible product that has been rejected by the client because it presents cosmetic defects, that is, superficial defects such as spots, and with it, reduce costs, comply with demand and achieve greater customer satisfaction. Quality tools are used to raise productivity levels and reduce waste. To improve the product recovery process, a control procedure is developed that can be understood and understood by any person in the company, mainly by the personnel responsible for this area, who is trained for the feasibility of their actions, such as the realization of the reports to measure the index of nonconforming product and the application of the continuous improvement and to achieve the reduction of the same through an established area with its respective plan and zoning, creation of work standards, visual inspection and packaging and constant training of operational personnel. Likewise, the correct procedure is designed to achieve the greatest recovery of said product. The development of the project allowed to decrease on average 82% of product rejected by the client, and recovered on average 57% of said product, which represents a very important cost reduction equivalent to 92%.
References
Crosby, P.B. (1979). Quality is Free. McGraw - Hill, New York.
Crosby, P.B. (1987). Compañía Editorial Continental, S.A. de C.V. Primera edición: 1987.
Daniel Audí Piera, Como Aplicar un Robot Industrial, Ed. Marcombo, España.
Deming (1989). Calidad, Productividad Y Competitividad. La Salida De La Crisis. Díaz de Santos, S.A.
Juran, J.M. (1989). Juran On Leadership For Quality. Juran Institute, Inc.
K.S. Fu. R.C. González, C.S.G. Lee, Robótica (Control, Detección Visión E Inteligencia), Ed. Mc. Graw Hill.
D.R. Sule. (2001). Instalaciones De Manufactura. (2ª ed.). Ed. Thomson Learning.
Mellado Arteche Martín. (2011). Robótica. (1ª ed.). Ed. Limusa.
Meyers Fred E., Slephens Matthew P. Diseño De Instalaciones De Manufactura Y Manejo De Materiales. (3ª ed.). Ed. Prentice Hall.
Mikell P. Groover, Mitchell Weiss, Roger N. Nagel y Nicholas G Odrey. (1994). Robótica Industrial (Tecnología, Programación Y Aplicaciones). (1ª ed.). Ed. Mc. Graw Hill.
Ohno, T. (1988). Toyota Production System 1988 Productivity Press; 1 edition (March 1, 1988).
Ollero Baturone Aníbal. (2001). Robótica, Manipuladores Y Robots Móviles. Ed. Alfaomega.
Rueda, B. (2007). Aplicación De La Metodología Seis Sigmas Y Lean Manufacturing Para La Reducción De Costos, En La Producción De Jeringas Hipodérmicas Desechables. (Tesis Licenciatura, Instituto Politécnico Nacional).
Santiesteban (2011). Marketing, Relaciones Públicas, Gerencia Y Ntics A Las Puertas Del Siglo XXI. México, Editorial Eae.
Yusuf, S (2001). Globalization and Challenge for Developing Countries, Washington, D.C.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2019 Revista Interdisciplinaria de Ingeniería Sustentable y Desarrollo Social
This work is licensed under a Creative Commons Attribution 4.0 International License.
